Some interesting facts about conflict
Conflict is inevitable-in the United States in 2008, employees spent 2.8 hours per week dealing with conflict.
Conflict is costly- $359 billion in paid hours or the equivalent of 385 million working days.
25% of employees avoid conflict by calling in sick or being absent form work.
88% of employees dealing with conflict in the workplace admit to using medications in the last three years.
Workers who take time off because of work related conflict will be off their job for 21 days.
Conflict does not have to be negative and can lead to better creativity, understanding and innovation when dealt with properly.
The majority of US workers have NOT received conflict management training.
Adapted from http://www.entrepreneur.com/article/printthis/207196.html
Annual monetary benefits for sexual harassment cases handled by the EEOC between 1992 and 1998 have increased from $12.7 million to $34.5 million (Ford, 2000).
A more current study showed that 42% of a manager’s time is spent on reaching an agreement with others when conflicts occur which is one –two days per week (Ford, 2000).
Conflict is inevitable, it can have positive and negative effects (Ford, 2000).
Conflict often acts as a catalyst for needed change and can provide an impetus for creative initiatives and solutions (Rotarius & Liberman, 2000).