Athabasca University
MHST 622
March, 2014
For : Carol Anderson
By: Darlene Cassidy, Kyla Cullen, Ronald Floen, Megan Hiltz and Susan Roberts
MHST 622
March, 2014
For : Carol Anderson
By: Darlene Cassidy, Kyla Cullen, Ronald Floen, Megan Hiltz and Susan Roberts
Introduction
Welcome to our presentation on
conflict resolution! We thank you for your time and look forward to the
dialogue created as a result of your participation in our discussion activities.
These activities will also be posted in our Group 1 Forum on the class site.
For ease of navigation, once you have viewed the information on the page, you are encouraged to scroll down to the bottom right side of each page and press the “next page” button, to proceed to the next section.
Conflict has become an every day part of organizational life and is quite common in the work force as we manage high stress projects that we have been immensely invested in. We can divert this conflict, however, into productive learning by developing strategies that will recognize conflicts arising and then managing them constructively. Conflict can be a meaningful experience in one’s lives that should not be ignored and shrugged off as “nothing.”
Those in conflict often react based on their perception of the conflict as opposed to the objectivity of the situation. People in conflict react based on their values, gender, experience and culture and often times, develop feelings and ideas that can be very powerful in dealing with conflict.
Conflict and problem solving strategies are essential when dealing with conflict. We need to redirect our thinking from “it is my way or the highway” to new possibilities that result in more functional outcomes.
(Cloke & Goldsmith, 2000; Morrow & Bernardi, 1999)
Thank you!
Darlene, Kyla, Megan, Ron and Susan R
For ease of navigation, once you have viewed the information on the page, you are encouraged to scroll down to the bottom right side of each page and press the “next page” button, to proceed to the next section.
Conflict has become an every day part of organizational life and is quite common in the work force as we manage high stress projects that we have been immensely invested in. We can divert this conflict, however, into productive learning by developing strategies that will recognize conflicts arising and then managing them constructively. Conflict can be a meaningful experience in one’s lives that should not be ignored and shrugged off as “nothing.”
Those in conflict often react based on their perception of the conflict as opposed to the objectivity of the situation. People in conflict react based on their values, gender, experience and culture and often times, develop feelings and ideas that can be very powerful in dealing with conflict.
Conflict and problem solving strategies are essential when dealing with conflict. We need to redirect our thinking from “it is my way or the highway” to new possibilities that result in more functional outcomes.
(Cloke & Goldsmith, 2000; Morrow & Bernardi, 1999)
Thank you!
Darlene, Kyla, Megan, Ron and Susan R