Organizational Conflict
Introduction
Interesting facts
Objectives
What is Conflict?
Types of Conflict
Sources of Conflict
Positive Impacts & Outcomes of Resolved Conflict
Negative Impacts & Outcomes of Resolved Conflict
Barriers to Conflict Resolution
Conflict Management Strategies
Dual Concern Theory
Cultural Conflict
Personality Conflict
Third Party Conflict
Negotiation
Discussion Activities
Tool box
Glossary of Terms
References
Last page
Negotiation
Negotiation is the key to compromise between two parties. According to Simpao (2013), these are the steps for a typical negotiation process in the workplace:
1. Identify the problem
2. Fact check
3. Generate possible solutions
4. Evaluate possible solutions
5. Collaboratively select solutions
6. Implement the solutions
7. Evaluate the results
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