Conflict Resolution Strategies
Resolving
conflict is a response to an event that can either strengthen or weaken relationships
(Sampeo, 2009). How conflicts are managed, can result in either positive
(functional) or negative (dysfunctional) outcomes.
As a healthcare leader, when contemplating which strategies may or may not work, consider the following:
1. How can we foster an environment where conflicts are openly discussed?
2. How can we ensure all points of view are heard and respected?
3. How can we develop constructive, functional methods to discuss conflicts? (Singleton et al, 2011).
As a healthcare leader, when contemplating which strategies may or may not work, consider the following:
1. How can we foster an environment where conflicts are openly discussed?
2. How can we ensure all points of view are heard and respected?
3. How can we develop constructive, functional methods to discuss conflicts? (Singleton et al, 2011).